Cyberattacks and communications outages

1. What this emergency can disrupt

Service interruptions may affect payments, internet access, records, navigation, or local communications.

2. Before it happens

• Enable multifactor authentication and install updates. Keep offline copies of key records and a paper map.
• Write contact numbers and meeting plans; maintain a modest emergency cash reserve if feasible.

3. During the emergency

• Use a trusted alternate channel to verify requests for money or credentials.
• Conserve phone power and use brief texts where service is congested; delivery is not guaranteed.

4. Evacuation & shelter

Keep household meeting arrangements usable without internet. Use official radio broadcasts if mobile data is unavailable.

5. Communication & family coordination

Choose an out-of-area contact and two meeting locations. Keep numbers on paper. Agree who assists children, pets, and people who need help; send a short status and destination when safe.

6. Supplies & their limits

• Weather radio receives broadcasts; it cannot send messages.
• Cell service still depends on towers, backhaul, power, and coverage.

7. Common mistakes

• Sharing one-time codes.
• Assuming cloud documents are available offline.

8. Recovery

Use official provider recovery instructions; change compromised credentials from a trusted device and monitor accounts.

9. Printable checklist